If you need the services of a trauma scene cleanup company, it is often in response to a situation that is already causing a great deal of stress. And when it comes to trauma cleanup, Phoenix has plenty of options. So how do you choose the right company to handle the job?
When you need help addressing property damage caused by trauma, these questions can help you decide which company will be the right partner for your specific needs.
Do They Have the Right Qualifications for Trauma Scene Cleanup?
You may be surprised to learn that trauma scene cleanup does not require any specific license or certification. But that does not mean that all companies are the same.
When you contact a trauma scene cleanup company, ask them to provide details about their qualifications, especially for hazardous waste disposal.
In Arizona, trauma scene cleanup professionals must be licensed by the Arizona Department of Environmental Quality (ADEQ) if they are going to transport and dispose of biohazardous material. However, this is just one of the guidelines you should expect your cleaners to follow.
The Occupational Safety and Health Administration (OSHA) also has guidelines on bloodborne pathogens, and the Environmental Protection Agency (EPA) has other regulations regarding hazardous materials.
Ask any trauma cleanup company that you call about their licensing and training. Only choose a company that has a strong commitment to safety.
How Much Experience Do They Have?
Experience is one of the most important factors to consider when choosing a trauma scene cleanup company. Every job will present unique challenges. More experience in a wide range of situations will translate into more thorough service.
Experienced companies should be familiar with the way the body begins to degrade after death. These effects can be observed almost immediately. In fact, in less than 24 hours, fluids from within the body can start to cause additional damage to surfaces and materials.
Experienced cleaners know what to expect based on the time they arrive at the scene. They can recognize the extent of the damage almost immediately, which helps them spring into action with an appropriate response.
When a company has experience, it can show that others in your community have had positive interactions with the company. A trauma scene cleaner who does not do good work or has poor customer service will not last very long. Companies that have been in business for a long time persist because they have a good track record.
Are They Local to Phoenix?
A local trauma scene cleanup company offers many advantages over national companies. First and foremost, a local company will be more committed to ensuring that you get the service you deserve. Local companies also tend to have solid connections with vendors in the area, allowing them to serve your needs with greater speed at a lower cost.
With a local company, you can always count on them to be around when you need them. If you’re unsatisfied with their work or discover additional damage that needs to be remediated, a local company will be there for you — a national company may not.
Can They Help with the Insurance Claims Process?
Trauma scene cleanup can be an expensive process task. Crews have to account for the cost of materials, personal protective equipment (PPE), hazardous waste disposal, specialized cleaning equipment, and the increased risks for those performing the work.
Fortunately, most insurance policies cover these kinds of cleanup, which can help to make the process much more affordable. To make the process as smooth as possible, look for a company that is comfortable working with insurance companies.
Not all trauma scene cleanup companies have experience in handling insurance claims. This inexperience can lead to delays in your claim being processed.
Choose a company familiar with what it takes to submit insurance claims. That way, they can get your claim started right away, saving you time and money and helping to put you at ease.
Do They Have References from Previous Customers?
Reading reviews is one of the best ways to decide which trauma cleanup company will be right for your specific needs. Look for reviews from third-party groups rather than simply depending on the reviews listed on a company’s website.
These reviews can give you an idea of what you can expect from the company. You can see how the company has responded to any complaints, which will provide insight into their customer service.
You can also ask companies to provide you with references from previous customers. These references can tell you about their own experiences with the company, including whether they would use the company again. Ask any questions you might have that were not answered by reviews.
A Premier Provider for Trauma Scene Cleanup
R2 Fire & Water can help you get your property back to normal after a trauma event or biohazard exposure. Request rapid response to request trauma cleanup services.