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It’s impossible to know when and how water damage will strike your home. From flooding after heavy rains to plumbing disasters that leave your home soaked, you could suddenly find your floor, walls, and even furniture unusable. When this happens, you need to find restoration water damage experts to help you get your home back to its pristine condition.

But choosing the right restoration water damage company isn’t as straightforward as you might think. A web search will usually bring you hundreds of companies, and deciding which one is the best company for you depends on a number of factors. Here are just a few things to look for when choosing a restoration water damage company to service your home.

Make Sure They Offer the Services You Need

Not all water damage is the same, and you need to make sure that your restoration water damage company is equipped to handle your unique circumstances. For instance, homes that have suffered water damage as the result of a fire require specialized services to take care of smoke and fire damage, as well.

Every case of water damage falls into a class and a case, describing the type and extent of the damage:

Category 1 – Clean Water: This damage is usually the result of plumbing issues, including leaking pipes, water heaters, and faucets. The damage may not present an immediate health threat, but it can lead to mold and bacteria growth.

Category 2 – Gray Water: Gray water contains minor threats to health. It may happen from overflowing appliances and toilet water that contains cleaning solutions or urine. These hazards can cause minor illnesses and need to be cleaned quickly.

Category 3 – Black Water: This is the most serious category and usually requires replacing any porous surfaces that have come into contact with the water. The usual source is backed-up sewage and major flooding, including from storm surges.

The classes of damage range from Class 1, which is a small, minor leak, to Class 4, resulting from major flooding. Whatever the category or class of your water damage may be, you need to make sure that your company is capable of handling the situation.

Check That They’ll Be Available When You Need Them

When it comes to water damage, time is of the essence. The longer you wait to repair any damage, the more likely it is that the destruction will spread, as mold and bacteria begin to grow. You should find a company that’s available 24/7, so you can be sure that they’ll be available to take care of any water damage right away.

Online reviews are an excellent way to check a company’s reliability. More than 50% of consumers look at online reviews before choosing a company. This can save you from hiring a company that talks a good game, but can’t follow through on its promises.

Be Sure that They’re Licensed Restoration Water Damage Experts

There’s a lot that goes into restoring water damage, including making sure that your home won’t present a health risk to you and your family. That’s why you should check that your restoration water damage company is licensed, certified, and insured to perform the work that they quote. That way, you can rest assured that your home is in good hands and that your home will be safe for the future.

Have Them Describe Their Processes and Equipment

The most important part of the relationship between you and your restoration water damage company is communication. Your company should be able to describe how they’ll restore your home in detail, including what processes and equipment will be used. Make sure your company knows what they’re doing and that they’re using state-of-the-art equipment to get the job done right.

Companies should also be able to give you an idea of how long it will take to complete the work. Communication along the way will be essential, as well. In this way, you can stay in the loop about when you’ll be able to return to your home.

Check to Make Sure They’ll Work with Your Insurance Company

No one likes dealing with insurance companies. That’s why it’s always a good idea to find restoration water damage experts who can help to take care of the process for you. Good companies have well-established relationships with a number of insurance companies, and they know the process for filing claims and making sure that you get what you deserve from your insurance.

Even the most knowledgeable homeowner can use some help every now and then. Making sure that your restoration water damage company knows the insurance side of the business can be a huge asset.

Interested in Learning More About Selecting a Restoration Water Damage Company in Phoenix?

If you are looking for a restoration water damage company, request rapid response service from R2 Fire & Water to get the process started right away.