When you are dealing with storm damage to your home or business, you want to know that you are getting the best storm damage repair services possible. That is why it is important to know which questions you need to ask a restoration company. These are some of the most important questions that your storm damage repair service contractor should be able to answer.
1) Is Your Company Really Local?
When you type “storm damage repair near me” into Google, you may get a lot of results. Unfortunately, not all of these companies are actually local to you. Many companies chase storms around the country, capitalizing on the demand for storm damage repair services.
More often than not, these companies do substandard work. Sometimes, they may not even finish the job before they leave. When you try to get in touch with them to complain, you may have trouble getting ahold of them.
Instead, make sure that you are working with a company that is local to the area. These companies are committed to their communities, so they will be there when you need them. When you choose a local restoration company, you will benefit from relationships with local vendors too, which can save time and money on supplies.
2) What Experience, Certifications, and Licensing Do You Have?
Not all restoration companies are the same. It is important to ensure that the company you choose is not only qualified to properly restore your home to its prior condition, but also has experience repairing storm damage on homes in your area.
All technicians should be licensed, insured, and bonded to ensure that you are protected in case something happens during the repair process. Your contractor should be certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICDC), which sets standards for the restoration industry.
Experience is also important. Working on more homes means that a contractor has likely encountered and overcome a wide range of challenges. Companies that have been around for many years also tend to have high-quality work backed by a strong reputation in the community that they serve.
3) Will You Work with My Insurance Company?
Storm damage is a common reason that home and business owners file insurance claims. In 2020, State Farm alone paid out $2.6 billion to homeowners — and that was just for hail damage. Storms can cause other kinds of damage too, including wind and water damage as well as fires created by lightning strikes.
Whether you are making repairs to your home or your place of business, you need a restoration company to work with your insurance company to speed up the claims process. That way, you can avoid unnecessary delays in repairs while you are waiting for your claim to be approved.
Reputable companies like R2 Fire & Water will ensure that the claims process is not a barrier to storm damage repair services. Instead, they will work with the insurance company on your behalf so you can get the full value of your insurance claim without delays.
4) How Does the Storm Damage Repair Services Process Work?
Your storm damage repair services contractor should be able to describe their process to you, giving you details about their procedures as well as the equipment they will use. Not only will this help you better understand the work your contractor will be doing in your home or business, but it will also assure you that the company is using the latest technologies and tools for your restoration.
This question is important when it comes to mold prevention and abatement. When your property suffers water damage as a result of severe weather, mold and mildew can begin to bloom in 24 to 48 hours. This can have a severe impact on your indoor air quality.
It is much easier to prevent mold growth than it is to completely remove it. Make sure your contractor has the knowledge, experience, and equipment to handle any mold they might encounter.
5) Do You Have References from Previous Customers?
No matter what questions you ask a contractor, there is no better measure for their abilities than references from previous customers. Many companies either link to external review sites or post customer reviews on their main pages. These can provide valuable insights into other customers’ experiences.
Many companies can also connect you with previous customers. Even better than online reviews, these references can go over their experience in detail. Past clients can answer your questions directly. If a company seems reluctant to provide references, you may need to ask yourself what they might be trying to hide.
Do You Have More Questions About Finding Storm Damage Repair Services?
If you are looking for professionals, do not waste time searching the internet for “storm damage repair near me.” Request rapid response service from R2 Fire & Water, your local storm damage experts.